In the previous post, I talked about how to use Firefox as default browser for Sccm Catalog access.

As I have encountered the same issue with an internal implementation of ServiceNow, I first thought that the workaround would be the same,

however in our environement NTLM authentication is being used instead of kerberos, so the entry is different:

Open about:config and confirm that you want to make changes

network.automatic-ntlm-auth.trusted-uris

enter the fqdn of your server (without protocol), ie

testserver.domain.com

You should now be able to connect directly to your ServiceNow instance without being prompted for a password.

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